Submit a work order form online using the CGL Maintenance Portal. If it is an emergency, contact the front desk or HEART. If you have submitted the work order and it is not completed in 2 days (weekends excluded), e-mail Housing@valdosta.edu. Please use the HallNet/Wireless Work Order Form to report Internet problems.

If you have not seen any progress on your ticket, please email VSUServiceRequestIssues@cglcompanies.com for a status update.

The easiest way to report a problem with a vending or laundry machine is to e-mail onecard@valdosta.edu. However, a telephone call to 259-2593 would be equally as appreciated. For more information about laundry and vending services, including refunds, please visit the Vending Services website.

Each resident is responsible for keeping his/her own room in a reasonably neat and clean condition at all times. Common area bathrooms in traditional halls, including showers, are cleaned on a daily basis except on the weekend. Residents in the apartments are responsible for cleaning their own bathrooms and kitchens. Residents in the suite-style building are responsible for cleaning their own bathrooms as well.

Students are responsible for removing trash from their rooms/apartments, and placing all trash in the designated receptacles outside. The removal of trash left in stairwells or hallways may result in common area damage charges being assessed to the area.