Information Technology routinely performs updates, upgrades, and maintenances to ensure the security and performance of technologies and data accessible at Valdosta State University. Except for critical issues, maintenances are scheduled at times deemed least disruptive to services. Most notices are posted at www.valdosta.edu/it, @VStateIT on X and Facebook, and via campus email. For USG Information Technology Services systems status and maintenance schedule, please visit https://status.usg.edu

EDUROAM LAUNCH

The campus-wide expansion of our wireless eduroam network starts Tuesday, January 16, 2024. Eduroam enables users to use their institution's email credentials to access secure Wi-Fi networks across all University System of Georgia (USG) institutions. When connecting to the wifi, look for the eduroam network on your device and log in using your VSU email and password. For users visiting VSU, please enter your institution’s email credentials to connect to eduroam.

 

Note: Parents, vendors, or anyone who is not actively affiliated with a participating institution should connect to VSU-Guest when on campus. Active VSU students and employees should connect to VSU-WiFi/LegacyWiFi as usual when on campus. For more information visit www.valdosta.edu/wireless

MICROSOFT TEAMS UPGRADE
Microsoft Teams has been updated to the latest version. When you open Teams desktop, you will be prompted to switch to the new version. Or if you are already in the classic version of Teams, you may click the Try the new Teams button in the upper left corner. Teams will quickly relaunch displaying the new version. If you pinned the classic Teams to your Task bar, you can unpin it and then pin the new version. To learn more about Teams, visit the following links:

VSU WIRELESS NETWORKS CHANGE

Beginning Monday, December 11, 2023, all Blazers will need to do the following to connect to VSU wireless networks:

  • VSU-WiFi and VSU-LegacyWiFi Network
    Beginning December 11, re-connect your cell phone and computers to this network. If prompted, you must accept a new certificate to re-authenticate. 
  • VSU-IOT and VSU-IOT-5G (resident halls) Network
    Beginning December 11, you must register or re-register your gaming consoles, streaming devices, smart TVs, etc., through the new internet-of-things (IoT) registration portal at iot.valdosta.edu and then connect to this network.

To learn more about how to connect, please visit www.valdosta.edu/wireless.

V:\CLASS DRIVE END OF USE
Beginning January 2, 2024, the V:\Class file-sharing network drive will no longer be available. As an alternative, the university will continue to actively use Microsoft Class Teams. Microsoft Class Teams are automatically created for each academic class each term.

  • January 2, 2024– No new Class folders will be created and the V:\Class network drive will not be accessible.
  • September 1, 2024 – The ability to retrieve historical data will end. Until then, faculty and students may request data retrieval by calling the Solutions Center at 229.245.HELP (4357).

If you have questions, please call VSU Solutions Center during normal business hours.

2FA TEXT MESSAGE METHOD
Microsoft no longer uses two-way text message as a two-factor authentication (2FA) option. We recommend switching to the Microsoft Authenticator mobile app. If your device does not support the app, you can select to use the phone call verfication method instead. Learn how to change your 2FA method

MICROSOFT 365 NOTICE
Microsoft will no longer support Microsoft Office 2019 for both PC and Mac computers. New desktops and laptops issued to VSU employees are installed with Microsoft 365 that includes the latest version of Office apps. For users of existing office computers, we recommend upgrading to Microsoft 365 to avoid security risks and productivity interruptions.

Employees: Install Microsoft 365 on your office computer:

  1. Close any open applications.
  2. In the Windows Search bar, type Portal Manager and then select it from the list.
  3. From either the All or Available link, click Install Office 365.
  4. Note the Status Bar as the installation completes. 

If Microsoft Office 365 is not listed in your Portal Manager or if you experience installation issues, please submit a ticket - Ticket Portal

Personal Devices: Employees and students can install Microsoft 365 on their personal devices at no charge. Visit the VSU Microsoft Education site to learn how.

As of June 24, 2024, the wireless network is up and running campuswide and is stable.

 

WIRELESS NETWORK MAINTENANCE
Friday, July 5, 2024, at 7:30 a.m.
The VSU Network Services team will update the certificates on the wireless authentication servers. We do not anticipate any downtime during the update. However, this change will prompt wireless users to perform a one-time acceptance of the new certificate from clearpass.valdosta.edu upon initial attempt to connect. Once accepted, your device will return to connecting to VSU-WiFi networks automatically as normal. If you experience an issue connecting after the update is complete, please submit a support ticket or contact VSU Solutions Center during business hours.

ONEUSG CONNECT RELEASE 6.52
Friday, July 12, 2024, at 11:15 p.m., until Saturday, July 13, 2024, at 12:00 p.m.
USG ITS will perform an upgrade on OneUSG Connect. During this time, OneUSG Connect and OneUSG Connect - Careers will not be available. Time Clocks and OneUSG Connect - Benefits will be available to use. Time Clocks may appear offline, but they are still collecting punches. If you have questions or concerns, please contact oneusgsupport@usg.edu

GEORGIAFIRST MARKETPLACE MAINTENANCE
Friday, July 12, 2024, at 9 p.m. until Sunday, July 14, 2024, at 12:00 p.m.
The GeorgiaFIRST Marketplace production environment will be unavailable while USG Information Technology Services upgrades the Jaggaer application for Release 24.2.

VSU WEBSITE (WWW) MAINTENANCE
Wednesday, July 17, 2024, between 10 p.m. and 11 p.m.
VSU IT will conduct maintenance on the university’s web server tonight to test redundancy and failover processes. We anticipate down time for approximately 15 minutes during this time.

VSU IT SECURITY MAINTENANCE
Friday, July 26, 2024, 10 p.m. until Saturday, July 27, 2024, 1 a.m.
This maintenance is not expected to impact campus services.

BANNER MAINTENANCE
Friday, August 2, 2024, at 11 p.m., until ~Saturday, August 3, 2024, at 7 a.m.
Banner Managed Services will be unavailable while USG ITS performs Oracle critical patching updates. 

WEEKLY COMPUTER MAINTENANCE
Employees only: On Mondays, save your work and log-off your office computer at the end of your workday. Do not restart or shut down your computer.

BANNER AND DEGREE WORKS SCHEDULED MAINTENANCE
Information Technology Services (ITS) has a standing maintenance schedule for their GeorigaBEST Managed Services (Banner and Degree Works) as follows: 1st/3rd Friday of each month; 10pm – 7am.

COGNOS APPLICATION UPGRADE

Friday, April 19, 2024, 6 p.m. until Monday, April 22, 2024, 7 a.m.

The Cognos application (production) will be offline while USG ITS upgrades this service.  Cognos Business Intelligence & Reporting Application will be unavailable during this time.

BANNER MAINTENANCE

April 5, 2024, at 11 p.m., until April 6, 2024.

USG ITS will perform maintenance to address a technical issue. Banner will be unavailable for a limited time during this maintenance period.

INFORMATION TECHNOLOGY SECURITY MAINTENANCE

March 15, 2024, at 10 p.m., until March 16, 2024, 1 a.m.

No campus services will be impacted during this maintenance. 

ONEUSG CONNECT 6.50 RELEASE

Friday, March 8, 2024, at 11:15 p.m., until 12:00 p.m., Tuesday, March 12, 2024

During this time, OneUSG Connect and OneUSG Connect-Careers will not be available. Time clocks and OneUSG Connect-Benefits will be available to use. If you have questions or concerns, please contact oneusgsupport@usg.edu