Welcome to Campus Mail

Campus Mail services include Incoming and Outgoing mail processing, Bulk Mail processing, Campus Mail Delivery, Small Parcel Shipping using couriers such as Federal Express and United Parcel Service, Student Mail Boxes, Window Services for items such as US Postal Service stamps; Address list management and Certified Barcoded Mailings; and Pressure Seal Folding.

  • Student Mail - Box Holders

    Section Supervisor

    Holly Decker
    Location: Hopper Hall 1st floor
    Phone: 229 249–2694

    Window Service Hours

    Monday–Thursday: 8:30am–5pm • Friday: 8:30am–2:30pm
    Campus Mail Service assigns VSU Boxes to each student living in a residence hall. The cost for the box is included in the fees at registration and is for personal use only. All box holders must check each semester to verify the box number and combination which are located on banner.

    VSU Box Combinations Online!

    Go to:  http://www.valdosta.edu

    1. Click on Registration & Advising
    2. Login | Student ID & PIN
    3. Student & Financial Aid
    4. View Campus Mail Box
    5. Choose Term

    Campus Mail Service attempts to reassign VSU Boxes each semester but extenuating circumstances (student not active on the housing roster at the time of the assignments) may prevent the reassignment.
    Email Alert for Packages! An email notice will be sent to the box holder’s VSU email if an item requires a signature or is too large to fit in the VSU Box. These items can be obtained through the Student Mail Center
    Service Window with a valid ID. Please be able to provide the date you received the email notice.

    Box holders are requested to use the proper address format given below. Mail and Parcels must match the box holder’s assigned to the box. If an item is not appropriately addressed in the student’s name and address it may result in the item being returned to the sender.

    Example of The correct address is:
    Student Name
    VSU (assigned box number)
    Valdosta State University
    1500 N Patterson St
    Valdosta, GA 31698
    If you find an item is shipped by a vendor using a family member’s name please alert the Student Mail Center as soon as possible. A high incidence of cell phone related packages received over the past year do not contain the student’s name or box number on the shipping label making it difficult to confirm the correct recipient.

    Moving or Moved Off Campus?
    More than ever this is a very important process! Check your Banner address for the most up to date information and accuracy! If you have moved off campus you will need to provide the Student Mail Center your new address or any mail addressed to your "former" VSU Box will be returned to sender. Please email Holly Decker, Section Supervisor for the Student Mail Center your new mailing address.
    Make sure you check with the USPS Website to check your new address. Not everyone provides
    it in the correct format.   http://zip4.usps.com/zip4/welcome.jsp

    Include your full name, VSU Box number and new address to keep your mail moving forward.
    Please note: Your mail will be forwarded for one year unless you move back on campus. Your VSU Box will be activated the first move-in day of the semester and your forwarding will stop.

    Instructions for using VSU box combinations:
    1. Turn dial LEFT 4 turns, stopping at the first number.
    2. Turn RIGHT, passing 1st number one time, stopping at 2nd number.
    3. Turn LEFT, stopping at 3rd number.
    4. Turn the dial to the RIGHT to unlatch the door.
    5. Reset lock by turning dial twice to the left. Leaving the box without resetting the lock
    leaves your mail vulnerable to pilfering


    Call the Student Mail Center at 229 249-2694 or email: vsumail@valdosta.edu.

    Need to know your VSU Box Assignment or Combination? 
    Log into Banner Web, Financial Aid and Student Services tab, then click on the Campus Mail link. Be sure to check out your mailing address format.

    Expecting a package?
    You will receive an email notification any time a package is checked in for you. Please note if the package is a USPS Delivery Confirmation and will fit in your box you will not receive notification.

    Moving or Moved Off Campus? 
    More than ever this is a very important process! Check your Banner address for the most up to date information and accuracy!

    If you have moved off campus you will need to provide the VSU Box Section your new address or any mail addressed to your "former" VSU Box will be returned to sender. Please email Holly Decker at the Student Mail Center. Include your full name, VSU Box number, and new address to keep your mail moving forward.

    Please note: Your mail will be forwarded for one year unless you move back on campus. Your VSU Box will be activated the first move-in day of the semester and your forwarding will stop.

  • Send mail to a student in university housing

    • Addressee Name
    • VSU (assigned box number)
    • 1500 N Patterson St
    • Valdosta GA 31698
  • Send mail to faculty & staff

    • Addressee Name
    • Department Name
    • Valdosta State University
    • 1500 N Patterson
    • Valdosta GA 31698
  • Mail Delivery- Pick up and Delivery

    Campus Mail provides Valdosta State University ’s faculty and staff with postal services. We offer the convenience of daily departmental deliveries for every office.  


    VSU departments are requested to have outgoing mail ready for pick-up (separated and bundled by mail to be metered and  inner-campus mail correspondence) when the carrier provides mail delivery.

    Scheduled times for daily pick-up and delivery are developed for each office. The schedule is revised as frequently as is necessary to ensure timely movement of mail. Mail which is not ready must be held for the next pick-up or delivered to Campus Mail. Any office having an extraordinary need should direct their request to vsumail@valdosta.edu.

    Campus Mail Service is equipped with postage metering machines and will affix postage to all Official University mail. Consult with Campus Mail Service staff for the best method of mailing or shipping any outgoing items. Campus Mail will not affix postage on any mail without a Valdosta State University return address and a plus four postal code from the sending department.

    No cash sales are transacted with departments by the Mail Carriers. Monday – Thursday Campus Mail Service must have all 1st Class and Expedited outbound letters and packages in the office by 3:00 to fulfill same day processing. By 1:30 on Friday. Call if you are unable to meet these schedules to see if we can assist with your request.

    Campus Mail advises all departments sending out “mass” mailings (non-profit, over 200 pieces and first class presort mailings over 500 pieces) to help determine lowest possible rates and timely schedules. We will coordinate the pick-up and delivery of mass mailings from the departments and offices to Campus Mail and to the U.S. Postal Service Bulk Mail Technician.

    Due to Postal regulations, nonprofit mailings require additional processing, which require a three day turnaround for the processing of these, but will be processed sooner if possible. If the mailing requires tabbing and or addressing, this will require more time.

    Campus Mail Service will assist and advise in the preparation of “mass” mailings and on such matters as lowest mail rates, mail schedules on campus and deliveries to and from the US Post Office in Valdosta. Where the urgency of the mailing requires special handling, Campus Mail Service will assist in every possible way in meeting the USPS regulations.

  • Addressing Services

    Addressing Services are available by Campus Mail Service. The only limitations might be appropriate scheduling and the design of the item to be mailed. Software used in addressing prepares the list to the best possible postage rates available. If the item to be addressed is machineable the address will include the USPS CASS approved barcode placing your mailing in the automation mailstream for the most efficient delivery possible.

    USPS Regulation - Mailers who claim presorted (Campus Mail Service processes daily letter correspondence as 1st Class Presort to realize a discount of .026 each.) or automation rates for First-Class and Standard Mail (Non-Profit Mailings are included in Standard Mail). In other words if we are to realize any type of discount on mailings submitted to the Post Office - the addresses used in the mailings - newsletters, catalogs, notices of all types - must be checked against the National Change of Address System. Before you mail your list must be checked. USPS requirements are every 95 days for Move Updates. Contact Ron Butler ext 5032, for details and list parameters.

    All VSU departments are encouraged to consult and use the Office of Creative Design Services to take full advantage of the staff's experience in Postal Regulations for Mailpiece Design. Please contact Jeff Grant, ext 3852 to schedule an appointment for your next mailpiece.

    Mail Design and Automation addressing save you in postage and ensure your mail will reach the recipient in a timely manner. Non-profit letters sent under the CASS approved process travel faster and with 1st class mail.

    As with any questions concerning mailings, list updates, addressing, Postal Regulations please call Campus Mail Service Ext: 5672. We are happy to assist you with a successful mailing.

    Outbound items must be accompanies by the following form: Package Processing Request Form


    Campus Mail Services will consider distribution of an item if one of two conditions is met:

    1. The item has been sent through the U.S. Postal Service addressed to either the student box holder or to a department.
    2. The sender is either a campus department or a student organization officially recognized by the Office of the Dean for Student Life and is sending the item to convey information about an authorized VSU event.

    When an item is delivered by the U.S. Postal Service, meeting those guidelines for mail, and is correctly addressed for VSU needs then Campus Mail VSU will distribute to the addressee. When a department or recognized organization provides the item then the information on the item will determine if the item will be distributed. The information must convey details about a VSU event such as the location, time, purpose, activities, organization name, and contact.

    When the event is either sponsored or hosted by a commercial company, other information about the company can not be included. This will avoid the effect of the item being an advertisement. Information not allowed about the sponsor or host includes: personal discounts for using the company outside the event, menus and services of the company, and activities available which are not related to the event.

    A few examples:

    • Athletics will have a luncheon booster meeting at Valdosta’s Favorite Restaurant. The notice can list that participants can order from the menus or list the prearranged meal to be provided, but not list the entire menu.
    • Student Life will have a charity softball tournament sponsored by the South’s Favorite Beverage Company and participants will receive discount coupons for the sponsor’s product. The notice can state that the coupons are for participants. It cannot list all the products the company sells.
    • A Greek Organization does a 24 hour bowling tournament, hosted by the local bowling alley, to raise funds for the VSU Foundation. The notice cannot say pool tables, beer, or video games are also available at the host site.
  • Mail Types/Mail Distribution

    Letters requiring minimum First Class postage don’t need to be sealed and shouldn’t be nested. Letters with three or more pages and letters not requiring postage to be affixed by the University must be sealed. The envelope’s contents must be properly folded and inserted so that it does not extend out of the envelope. If this procedure is not followed, the postage machine will tear the envelope and its contents.

    All envelopes larger than a letter size MUST be sealed by the sender’s University department. Certified mail should be marked clearly.

    Zip Codes must be used on all mail. The National Directory of Zip Codes may be searched via the USPS website, Look Up a Zip Code.

    Department mailbox number must be used in return address on all University mail. Department mail box numbers in the address of all incoming and intercampus mail.

  • Personal Mail

    The University will not pay postage for personal mail. Personal mail dropped off at the mail center without postage will be returned to sender for proper postage to be affixed or will be sent out postage due to the addressee.

    Campus Postal Services is only allowed to deliver Valdosta State University business related mail/parcels to all faculty and staff. If a personal package is received, a notification email will be sent to make arrangements for pick-up at the mail center. Personal mail will not be delivered and may be returned back to the sender.

  • Resources- Tracking